Two-Factor Authentication
Setting Up Two-Factor Authentication (2FA)
Add an extra layer of security to your TradeLogist account.
What is 2FA?
Two-factor authentication requires two things to log in:
- Something you know (password)
- Something you have (phone/authenticator)
Supported Methods
Authenticator Apps (Recommended):
- Google Authenticator
- Authy
- 1Password
- Microsoft Authenticator
Backup Options:
- Recovery codes (one-time use)
- Email verification (less secure)
How to Enable 2FA
Step 1: Access Security Settings
- Go to Settings → Security
- Click Enable Two-Factor Authentication
Step 2: Set Up Authenticator
- Download an authenticator app
- Scan the QR code displayed
- Enter the 6-digit code to verify
Step 3: Save Recovery Codes
- Copy or download your recovery codes
- Store them securely (password manager, safe)
- Each code can only be used once
Using 2FA
When logging in:
- Enter email and password
- Open your authenticator app
- Enter the 6-digit code (changes every 30 seconds)
If You Lose Access
Have recovery codes?
- Use a recovery code instead of authenticator
- Set up new authenticator after login
Don't have recovery codes?
- Contact support with account verification
- We'll verify your identity
- Process takes 24-48 hours
Disabling 2FA
To disable (not recommended):
- Go to Settings → Security
- Click Disable 2FA
- Enter current authenticator code
- Confirm disabling
Best Practices
- Never share codes with anyone
- Store recovery codes securely offline
- Set up on multiple devices if possible
- Update phone? Set up authenticator before wiping