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Data Privacy

Understand how TradeLogist protects your data and your privacy rights

5 min read

Data Privacy

Your trading data is private and valuable. Here's how we protect it and your rights.

Our Privacy Commitment

Core Principles

  1. Your data is yours: We don't sell or share it
  2. Minimal collection: We only collect what's needed
  3. Strong security: Industry-standard protection
  4. Transparency: Clear policies, no surprises
  5. Control: You decide what happens to your data

What We Collect

Account Information

DataPurpose
EmailAccount access, notifications
NamePersonalization (optional)
PasswordAuthentication (hashed)
Profile PictureDisplay (optional)

Trading Data

DataPurpose
TradesCore app functionality
StrategiesOrganization and analytics
NotesYour personal records
AttachmentsYour uploaded content

Usage Data

DataPurpose
Login timesSecurity monitoring
Feature usageProduct improvement
Error logsBug fixing
Browser typeCompatibility

What We Don't Collect

  • Brokerage credentials
  • Bank account information
  • Social security numbers
  • Actual trade executions (only what you enter)
  • Location tracking

Data Security

Encryption

  • In transit: TLS 1.3 encryption
  • At rest: AES-256 encryption
  • Passwords: bcrypt hashing

Infrastructure

  • Cloud hosting with enterprise security
  • Regular security audits
  • Automated backups
  • Access controls

Compliance

  • GDPR compliant (EU users)
  • CCPA compliant (California users)
  • SOC 2 Type II (in progress)

Your Privacy Controls

Data Visibility

Control what's visible:

  1. Go to Settings > Privacy
  2. Configure visibility settings
  3. Save changes

Options:

  • Profile picture visibility
  • Display name visibility
  • Trading stats (if sharing)

Email Preferences

Control communications:

  1. Go to Settings > Notifications
  2. Toggle email categories
  3. Unsubscribe from marketing

Data Access

Request your data:

  1. Go to Settings > Privacy
  2. Click Request Data Download
  3. Verify identity
  4. Receive data within 48 hours

Data Deletion

Delete specific data:

  • Trades: Delete individually or bulk
  • Strategies: Remove from settings
  • Attachments: Delete from trade details
  • Account: See Deleting Your Account

Third Parties

Who Has Access

PartyAccessPurpose
StripePayment info onlyPayment processing
AWSEncrypted dataCloud hosting
AnalyticsAnonymous usageProduct improvement

No Data Selling

We never sell your data to:

  • Advertisers
  • Data brokers
  • Marketing companies
  • Any third party

Partner Security

Third parties must:

  • Sign data protection agreements
  • Meet security standards
  • Only access necessary data
  • Comply with privacy laws

Cookies & Tracking

Essential Cookies

Required for app function:

  • Session management
  • Security tokens
  • Preferences

Analytics (Optional)

Help us improve:

  • Feature usage
  • Performance metrics
  • Error tracking

You can opt out in Settings > Privacy.

Marketing Cookies

We don't use:

  • Advertising cookies
  • Cross-site tracking
  • Retargeting pixels

Your Rights

Under GDPR (EU Users)

  • Access: See what data we have
  • Rectification: Correct inaccurate data
  • Erasure: Delete your data
  • Portability: Export your data
  • Objection: Opt out of processing

Under CCPA (California)

  • Know: What data is collected
  • Delete: Request data deletion
  • Opt-out: No data selling (we don't anyway)
  • Non-discrimination: Same service regardless of choices

Exercising Rights

  1. Go to Settings > Privacy
  2. Or email [email protected]
  3. Verify your identity
  4. We respond within 30 days

Data Retention

Active Accounts

Data TypeRetention
Trading dataUntil you delete
Account infoWhile account active
Usage logs90 days
Security logs1 year

After Account Deletion

Data TypeRetention
Billing records7 years (legal)
Security logs1 year
Backups90 days
Everything elseDeleted immediately

Children's Privacy

TradeLogist is not intended for users under 18.

We do not knowingly collect data from children. If we learn of such collection, we delete it immediately.

Privacy Policy Updates

Notification

We notify you of changes via:

  • Email notification
  • In-app banner
  • 30 days advance notice for material changes

Review Changes

View policy history:

  1. Go to legal page
  2. Click "Privacy Policy"
  3. See "Last updated" date
  4. Click "View changes" for history

Contact Us

Privacy Questions

Email: [email protected]

Include:

  • Your account email
  • Specific question or request
  • Any relevant details

Response Time

  • General questions: 5 business days
  • Data requests: 30 days maximum
  • Urgent concerns: 24-48 hours

Next Steps