Data Privacy
Understand how TradeLogist protects your data and your privacy rights
5 min read
Data Privacy
Your trading data is private and valuable. Here's how we protect it and your rights.
Our Privacy Commitment
Core Principles
- Your data is yours: We don't sell or share it
- Minimal collection: We only collect what's needed
- Strong security: Industry-standard protection
- Transparency: Clear policies, no surprises
- Control: You decide what happens to your data
What We Collect
Account Information
| Data | Purpose |
|---|---|
| Account access, notifications | |
| Name | Personalization (optional) |
| Password | Authentication (hashed) |
| Profile Picture | Display (optional) |
Trading Data
| Data | Purpose |
|---|---|
| Trades | Core app functionality |
| Strategies | Organization and analytics |
| Notes | Your personal records |
| Attachments | Your uploaded content |
Usage Data
| Data | Purpose |
|---|---|
| Login times | Security monitoring |
| Feature usage | Product improvement |
| Error logs | Bug fixing |
| Browser type | Compatibility |
What We Don't Collect
- Brokerage credentials
- Bank account information
- Social security numbers
- Actual trade executions (only what you enter)
- Location tracking
Data Security
Encryption
- In transit: TLS 1.3 encryption
- At rest: AES-256 encryption
- Passwords: bcrypt hashing
Infrastructure
- Cloud hosting with enterprise security
- Regular security audits
- Automated backups
- Access controls
Compliance
- GDPR compliant (EU users)
- CCPA compliant (California users)
- SOC 2 Type II (in progress)
Your Privacy Controls
Data Visibility
Control what's visible:
- Go to Settings > Privacy
- Configure visibility settings
- Save changes
Options:
- Profile picture visibility
- Display name visibility
- Trading stats (if sharing)
Email Preferences
Control communications:
- Go to Settings > Notifications
- Toggle email categories
- Unsubscribe from marketing
Data Access
Request your data:
- Go to Settings > Privacy
- Click Request Data Download
- Verify identity
- Receive data within 48 hours
Data Deletion
Delete specific data:
- Trades: Delete individually or bulk
- Strategies: Remove from settings
- Attachments: Delete from trade details
- Account: See Deleting Your Account
Third Parties
Who Has Access
| Party | Access | Purpose |
|---|---|---|
| Stripe | Payment info only | Payment processing |
| AWS | Encrypted data | Cloud hosting |
| Analytics | Anonymous usage | Product improvement |
No Data Selling
We never sell your data to:
- Advertisers
- Data brokers
- Marketing companies
- Any third party
Partner Security
Third parties must:
- Sign data protection agreements
- Meet security standards
- Only access necessary data
- Comply with privacy laws
Cookies & Tracking
Essential Cookies
Required for app function:
- Session management
- Security tokens
- Preferences
Analytics (Optional)
Help us improve:
- Feature usage
- Performance metrics
- Error tracking
You can opt out in Settings > Privacy.
Marketing Cookies
We don't use:
- Advertising cookies
- Cross-site tracking
- Retargeting pixels
Your Rights
Under GDPR (EU Users)
- Access: See what data we have
- Rectification: Correct inaccurate data
- Erasure: Delete your data
- Portability: Export your data
- Objection: Opt out of processing
Under CCPA (California)
- Know: What data is collected
- Delete: Request data deletion
- Opt-out: No data selling (we don't anyway)
- Non-discrimination: Same service regardless of choices
Exercising Rights
- Go to Settings > Privacy
- Or email [email protected]
- Verify your identity
- We respond within 30 days
Data Retention
Active Accounts
| Data Type | Retention |
|---|---|
| Trading data | Until you delete |
| Account info | While account active |
| Usage logs | 90 days |
| Security logs | 1 year |
After Account Deletion
| Data Type | Retention |
|---|---|
| Billing records | 7 years (legal) |
| Security logs | 1 year |
| Backups | 90 days |
| Everything else | Deleted immediately |
Children's Privacy
TradeLogist is not intended for users under 18.
We do not knowingly collect data from children. If we learn of such collection, we delete it immediately.
Privacy Policy Updates
Notification
We notify you of changes via:
- Email notification
- In-app banner
- 30 days advance notice for material changes
Review Changes
View policy history:
- Go to legal page
- Click "Privacy Policy"
- See "Last updated" date
- Click "View changes" for history
Contact Us
Privacy Questions
Email: [email protected]
Include:
- Your account email
- Specific question or request
- Any relevant details
Response Time
- General questions: 5 business days
- Data requests: 30 days maximum
- Urgent concerns: 24-48 hours
Next Steps
- Deleting Your Account - Account removal
- Account Security - Security settings
- Data Export - Export your data